The Challenge
Glofert decided to undertake a migration to the Oracle Cloud ERP solution to replace their multiple separate systems and paper- based/off-system processes. Following the procurement stage, that Socitm Advisory also supported, Walsall Council required a ‘Business Integration Partner’ to support the implementation of the latest version of Oracle’s Cloud ERP solution.
The Outcome
Through a highly collaborative approach, led and facilitated by our Programme Manager and Change Manager, we supported Walsall to achieve a successful implementation of the core modules of their Oracle Cloud solution in July 2020. The migration from separate solutions onto a single Cloud ERP solution posted a number of challenges, from data migration complexity to resistance to change and user adoption. This was further complicated with the emergence of the Covid-19 pandemic, which introduced a lockdown period for council staff and consultants during the last, critical months of the programme. However, the council were able to drive several benefits from their new platform including an on-premise costs savings for their old solutions, increase of self-service, access to those staff who did not have council devices, and improved data.
Programme Management
Programme oversight throughout the entire lifecycle of the implementation programme from design to post-go-live support
Finance and HR Functional Project Management
To oversee and support professional users in those areas through the programme lifecycle, through design, data migration and testing
Business Change Management
Leading the process of change engagement and communication across the Council to ensure awareness across the programme lifecycle and effective user adoption and benefits optimisation at go-live and beyond
Test Management
To design the Test Strategy and Scope Testing Activities and Plan. Overall management of the entire testing lifecycle including Financial Validation Testing, Reports Testing, System Integration Testing and User Acceptance Testing
Cutover Management
Planning for go-live options, production and management of the Cutover and Transition Plan
Our Programme Manager had responsibility for resource and budget management of the Socitm Advisory team, as well as co-ordination of the wider supplier management on behalf of Walsall Council in line with Walsall’s OneSource Programme Plan. Our project managers were responsible for the delivery of each project’s target business outcome to time and budget.