Business Improvement & Transformation
Our new world is hyper-connected; change is super-charged; machine intelligence is ubiquitous; and decisions are increasingly data-driven. What if you could fast-track practical innovation in your business? The Enluka digital transformation consultants will work with you to inspire new ideas and drive practical innovation.
Target Operating Model (TOM) Consulting
A Target Operating Model (TOM) provides a high-level representation of how an organisation plans to achieve its strategic vision and a blueprint for how people, processes and technology interact to support the intended customer and colleague experience.
The holistic nature of a TOM enables individuals to visualise the organisation from a variety of perspectives across the value chain.
At Enluka Consulting, we are unique in the way we work with you. We understand your business pain-points and undertake collaborative design thinking sessions to map out desired value propositions, alongside taking a ‘test and iterate’ approach to design the perfect bespoke TOM that is right for your organisation. Unlike others, we place significant importance on not just leaving you with an artefact, but creating a roadmap that enables you to implement the change.
Transformation Management Consulting
Working from the bottom up, our target operating model also seeks to strengthen our clients’ operational base, where strengths and capabilities are configured to ensure successful, efficient delivery both locally and globally.
With our strategic expertise, we focus on five key areas to establish a solid operational base: Core business processes; Technology and operations infrastructure; Structure, governance, and risk controls; People and culture; and Data, measures and KPIs. In each of these areas, we seek to balance efficiency, quality, and flexibility to fulfil our clients’ propositions and deliver customer value.
This process includes ensuring that all supporting processes, operations infrastructure, and technology, as well as employee capabilities and experience are aligned to provide maximum benefit. By working with employees, we can identify skill gaps and develop a training programme to upskill people within the business, providing a more balanced, stable skillset to ensure optimum operations performance, and a more rewarding experience for everyone.
Business Process Management
Effective operational processes are crucial to any business. Our consulting work reaches far beyond technology to help clients evaluate current processes and optimize to support strategic goals.
Utilizing proper business process management practices, we’ll evaluate core needs. If technology is needed, we’ll tell them. If technology isn’t needed, we’ll tell them.
Supply Chain Management
Optimized supply chain management is one of the most crucial strategies a business can have in today’s global environment. Our consultants help clients understand whether a supply chain management system is needed or if their problems can be fixed through other means, such as diversifying vendors, implementing new resources, or investigating new raw materials.